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About Us



CrossRoads Financial
Federal Credit Union
"Where People and Finances Meet"

Credit Unions are different, and that's good news for consumers!  Millions of people in the United States and throughout the world are taking advantage of credit union membership.

When you join CrossRoads Financial Federal Credit Union, you're not a customer; you're a member.  We are a member owned not-for-profit financial cooperative.  Not-for-profit means that there are no outside investors and our Board of Directors volunteer their time and experience.  Members are shareholders, so we are able to return our earnings to you in the form of higher dividend rates on savings and lower rates on loans.

CrossRoads Financial Federal Credit Union
is a member owned, not-for-profit financial cooperative dedicated to serving the needs of our members through affordable products and services.  Our credit union is governed by a volunteer Board of Directors elected by and from its membership.  Our credit union is federally chartered and examined by National Credit Union Administration (NCUA).  NCUA examines credit union operations and insures member accounts up to $250,000.

Credit Unions are made up of people with a common bond.  People eligible to join CrossRoads are either employed at one of our 79 select employer groups throughout the area, through an immediate family member, or a member of their household.  When someone joins CrossRoads they open a share account/savings to establish their ownership of the credit union.  Members benefit from personal service, low or no cost products and services, and good rates on savings and loans.  At a credit union you're a member/owner, not a customer.

Credit Unions have changed over the years to meet members' changing needs. In contrast to constantly merging financial institutions, credit unions remain personal and people oriented.  They still believe in the motto
                       "Not For Profit, Not For Charity, But For Service."

   

CrossRoads Financial Federal Credit Union was chartered in 1950 when Portland Forge Employees decided to band together in an effort to meet their financial needs.  As a result of efforts by those dedicated, hard-working "people helping people", Portland Forge Employees Federal Credit Union was formed to serve employees and family members of Portland Forge.

Since the late 1970's we've grown with the addition of more select employer groups and through mergers with Jay School Corporation Credit Union and Indiana Glass Credit Union.  In 2004 with over 8,000 members and 48 select employer groups the decision was made that a name change was necessary to better describe the credit union and serve the current and future membership.

The Credit Union Board of Directors selected the name CrossRoads Financial Federal Credit Union because people and finances meet at the Credit Union.  This part of the Midwest is well known as the Crossroads of America and our offices are located on or near Highways 1, 18, 26, 27, 28, 32, 49, 67, and 167!

Today, CrossRoads Financial Federal Credit Union remains committed to its mission of "Meeting the needs of our members with quality services at affordable prices while safeguarding the assets of the credit union".  Visit the office nearest you and we'll show you how CrossRoads can meet your financial needs.

Main Office
P.O. Box 806
1102 W. Votaw St.
Portland, IN 47371
260-726-2142
Mon. through Thurs. 8:00 am - 4:30 pm
Friday 7:30 am - 5:00 pm
Saturday 8:00 am - 12:00 pm
*ATM available 24 hours daily
Dunkirk Branch
18919 N. St. Rd 167
Dunkirk, IN 47336
765-768-6554
Mon. through Thurs. 8:30 am - 5:00 pm
Friday 8:30 am - 5:30 pm
Saturday 8:00 am - 12:00 pm
*ATM available 24 hours daily
North Meridian Branch
P.O. Box 608
905 N. Meridian St.
Portland, IN 47371
260-729-5100
Mon. through Fri. 12:00 pm - 8:00 pm
Saturday 12:00 pm - 4:00 pm
*ATM available 24 hours daily
Winchester Branch
151 N. Middle School Rd
Winchester, IN 47394
765-584-7200
Mon. through Thur. 8:00 am - 5:00 pm
Friday 8:00 am - 6:00 pm
Saturday 8:00 am - 12:00 pm
*ATM available 24 hours daily

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