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Important System Upgrades

Dear Members,

We are excited to serve you even better than before! We have been working hard for the past year to offer our members a better banking experience. Upgrades to our computer system and digital banking will bring a secure and improved experience for every CrossRoads member.

During our system upgrade from January 29 – February 1, some services will be limited, while others will not be available. Please keep this guide handy so you can refer to it if any questions arise. Here, you’ll find account details, answers to frequently asked questions and a schedule of office closures and service interruptions during our system upgrade.

System Upgrade FAQ     --     Member Checklist

We sincerely appreciate your membership and thank you for your business, your trust and your confidence. If you have any concerns or would like to speak to someone we are happy to help. Just call us or go to

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© Crossroads Financial Federal Credit Union, P.O. Box 806, 1102 W. Votaw St., Portland, IN 47371, Phone: 260-726-2142, fax: 260-726-6846. All Rights Reserved. Unauthorized account access or use is not permitted and may constitute a crime punishable by law. Crossroads Financial Federal Credit Union is not responsible for, the product, service, or overall website content available at a third-party site. Links to third-party sites are provided as a service only and are not an endorsement. Please view our Privacy Policy and Patriot Act Notice. Crossroads Financial FCU is federally insured by NCUA.